Service Terms & Refund Policy
WordPress Hosting Terms
All WordPress hosting and maintenance plans are valid until term is canceled by either the Client or IKR Media. Digital asset properties are owned by the Client directly unless any unpaid fees are due to IKR Media. IKR Media will remain asset owner until such fees are paid in full.
Domain Name Registration & Management
Domain names registered by IKR Media on behalf of the Client are considered to be owned by the Client if all required service fees have been fulfilled. Client may request domain ownership transfer service at any time (responsible by the Client) as long as all service fees are fulfilled.
Email Communications & Support
As a Pro Member you get full access to our support ticketing platform and your account email address is automatically enrolled in our email communication system. These emails are both automatically populated and may be sent to you based on an individual basis. You may remove yourself from these communications at any time by clicking the link provided within the email directly or by emailing support.
Service fees are non-refundable. Qualifying services terminated prior to term end (monthly or yearly) are not required to be refunded. Any eligible balances may be used as service credit for another qualifying service provided by IKR Media.